Privacy Policy

Last updated: May 25, 2026

Massage Finder USA ("we," "us," or "our") operates https://www.massagefinderusa.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Site and services. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

A. Information You Provide Directly

We collect information you provide when you:

  • Create an account as a client or therapist (name, email address, phone number, city)
  • Complete your therapist profile (bio, specialties, photos, credentials, social media links)
  • Submit a secure deposit booking request
  • Post a wellness request or partner board listing
  • Leave a review or respond to one
  • Contact us via email or our contact form
  • Subscribe to any subscription plan via Stripe

B. Information Collected Automatically

When you visit our Site, we automatically collect:

  • IP address and approximate location
  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring URLs and search terms used to find the Site
  • Device type (desktop, mobile, tablet)
  • Cookies and similar tracking technologies

C. Information from Third Parties

We may receive information from third-party services including:

  • Stripe — payment processing information including last four digits of your card, billing address, and transaction history. We do not store full card numbers.
  • Twilio — phone number verification data used during account setup.
  • Supabase — authentication and database services that store your account information securely.
  • Google Analytics — anonymized usage data to understand how visitors use our Site.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Display your therapist profile to potential clients
  • Facilitate secure deposit bookings and session confirmations
  • Process payments and manage subscriptions through Stripe
  • Send transactional emails such as booking confirmations, deposit receipts, credential approvals, and review notifications
  • Send platform notifications via our in-app notification system
  • Respond to your questions and customer support requests
  • Verify professional credentials and licenses submitted by therapists
  • Improve and personalize the Site experience
  • Monitor for fraud, abuse, or violations of our Terms of Service
  • Comply with applicable laws and regulations
  • Send marketing communications, if you have opted in (you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

A. Publicly Visible Information

Therapist profiles — including your name, photo, bio, specialties, credentials, city, and reviews — are publicly visible on the Site and indexed by search engines. Reviews you leave as a client are also publicly visible on the therapist's profile. You control the information you include in your profile.

B. Service Providers

We share information with trusted third-party service providers who assist in operating the Site, including:

  • Stripe — payment processing and Stripe Connect for therapist payouts
  • Supabase — database and authentication
  • Vercel — hosting and content delivery
  • Resend — transactional email delivery
  • Twilio — SMS verification
  • Google Analytics — site analytics (anonymized)

These providers are contractually obligated to protect your data and may not use it for their own marketing purposes.

C. Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Massage Finder USA, our users, or the public.

D. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyze how the Site is used. You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site, including your ability to stay logged in.

We use Google Analytics to understand how visitors use our Site. Google Analytics collects anonymized information such as page views, time on site, and general location. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Lead Generation and Marketing

Massage Finder USA operates as a lead generation platform connecting clients with massage therapists and wellness specialists. When you submit your information through our Site — whether by creating an account, completing a wellness request, or contacting a therapist — you understand that:

  • Your contact information may be shared with therapists you have specifically expressed interest in or booked with
  • Therapists may contact you in response to a wellness request or booking
  • We may contact you with information about therapists or services that match your stated wellness goals
  • You can opt out of marketing communications at any time by clicking "Unsubscribe" in any email or contacting us at contact@massagefinderusa.com

We do not sell or rent your contact information to third-party marketers or advertisers.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law (for example, financial transaction records may be retained for up to 7 years).

Therapist profile information — including reviews left by clients — may remain visible on the Site for a period after account closure if it is tied to completed transactions.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Encrypted storage of passwords (we never store plaintext passwords)
  • Row-level security policies on our database restricting access to only authorized users
  • Payment data handled entirely by Stripe — we never store full credit card numbers
  • Role-based access controls limiting staff access to personal data

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information:

  • Access — request a copy of the personal information we hold about you
  • Correction — update or correct inaccurate information through your account dashboard or by contacting us
  • Deletion — request that we delete your personal information, subject to certain legal exceptions
  • Opt-out of marketing — unsubscribe from marketing emails at any time
  • Data portability — request your data in a portable format
  • Restriction — request that we restrict processing of your information in certain circumstances

To exercise any of these rights, contact us at contact@massagefinderusa.com. We will respond within 30 days.

9. Children's Privacy

Massage Finder USA is not directed to children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at contact@massagefinderusa.com and we will delete the information promptly.

10. Third-Party Links

Our Site may contain links to third-party websites, including therapist social media profiles and external booking or payment pages. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

  • Know what personal information we collect, use, and share
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Not be discriminated against for exercising your privacy rights

To submit a California privacy request, email us at contact@massagefinderusa.com with the subject line "California Privacy Request."

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (if you have an account) or by posting a notice on the Site. The "Last updated" date at the top of this page indicates when the policy was last revised. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Massage Finder USA

Email: contact@massagefinderusa.com

Website: https://www.massagefinderusa.com

This privacy policy was last updated on May 25, 2026. Massage Finder USA is operated from Dania Beach, Florida, USA.